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Terms & Conditions

Last updated: September 06, 2018

These Terms and Conditions ("Terms", "Terms and Conditions") set out the terms under which Services, accessed via Subscriptions, are provided sold by Us to users through this website. https://mailvalidator.io website (the "Site")

The Site is operated by Andrea Pellegrini PEAX-ID 973.8960.8037.99, Postfach 1207, 6341 Baar CH-Switzerland (hereinafter referred to as "Mailvalidator.io","Us", "We", or "our").

Please read these Terms and Conditions carefully before using the Service. These Terms are in the English language only. Words imparting the singular number shall include the plural and vice versa.

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree to comply and be bound by these Terms, You will not be able to purchase a Subscription and access the Service. You may only purchase Services through Our Site if you are at least 18 years of age.


Service consists of an online tool which allows users to check the validity of given email addresses ("Service"). The Service includes the use of the Site, embedded software, data analysis and processing as necessary to provide the Service.

How the contract is formed and Subscriptions plans

Some parts of the Service are billed on a subscription basis ("Subscription(s)"). You will be billed in advance on a fixed basis ("Billing Cycle") and therefore required to pay all fees due in advance of the Service for the duration of the Service specified in your chosen plan.

Fees for plans are detailed at https://mailvalidator.io/pricing and the fees for your chosen plan are confirmed in your order.

Billing cycles are set either on a monthly or one time subscription, depending on the type of plan you select when purchasing a Subscription.

Each subscription plan will give You a certain amount of credits. Credits must be used within each Billing Cycle (i.e. within a month for the monthly subscription). If You select a onetime plan, credits will expire within 2 years from the purchasing date. Therefore, if you subscribed to a onetime plan and wish to purchase additional credits before your current Billing Cycle has expired, any unused amount of credits is added to the new onetime subscription plan as available credits.

When you register an account, We send a confirmation email to your email account. You will need to register an account and confirm your email address before You can purchase a Subscription. After registering an account, Users are free to select their subscription plan and confirm the purchase by sending an order to Mailvalidator.io.

Before submitting an order you will be given the opportunity to review it and amend it. Please ensure that you have checked your order carefully before submitting it. You must provide a valid payment method (credit card or PayPal), in order for Us to process the payment for your Subscription. By submitting such payment information, you automatically authorize Mailvalidator.io to charge all Subscription fees incurred through your account to any such payment instruments.

Your order constitutes a contractual offer that We may, at our sole discretion, accept. Our acceptance is indicated by Us sending you an order confirmation by email. Only once We have sent you an order confirmation will there be a legally binding contract between Mailvalidator.io and you. There will be no automatic extension or renewal of your Subscription.

We reserve the right to suspend the Service or terminate the contract if fees are not paid on or before the due date.

Fee Changes

Mailvalidator.io, in its sole discretion and at any time, may modify the Subscription fees for the Subscriptions. Any Subscription fee change will become effective at the end of the then-current Billing Cycle.

Mailvalidator.io will provide you with a reasonable prior notice of any change in Subscription fees to keep you informed.

Your continued use of the Service after the Subscription fee change comes into effect constitutes your agreement to pay the modified Subscription fee amount.


Once Your order is processed and confirmed, the Subscription cannot be cancelled and no refund will be made. However certain refund requests for Subscriptions may be considered by Mailvalidator.io on a case-by-case basis and granted in sole discretion of Mailvalidator.io.


Mailvalidator.io will provide the best reliability it can, it is not responsible for any interruption of the Service that is caused for external sources:

  • - Denial of Service (DoS and DDoS)/Malware/Virus/Terroristic Attacks
  • - Internet congestion
  • - Our cloud server provider has problems offering its services
  • - Natural disasters
  • - Other kind of disasters caused from others
You specifically agree that Mailvalidator.io cannot be held liable for any missing data, corrupted data, incorrect transmission of data, failure to provide service, delay of service provision or anything in any way connected to the Mailvalidator.io service that exceed the cost of service provided.

Accuracy of the validation of the email addresses

Validate an email address is a complex process that involve our servers communicating with other external servers. We cannot guarantee that the result we provide is 100% correct due following outside factors:

  • - The external server is down, not reachable and/or busy
  • - The mail box is full (quota exceeded), deactivated and/or blocked
  • - The external mail server responds with incorrect data.

Incorrect validation

It is possible that an email address is incorrectly validated (see Accuracy of the validation of the email addresses).

An incorrect validation of an email address means that we get a false positive or a false negative. The false positive is when a mail address is invalid but the mail server responds us with a positive response. The false negative is when a mail address is valid but the mail server responds us with a negative response.

In case of a false positive or false negative the only way to determinate if the mail address is valid or not is to send an email and asking for an answer.


When you create an account with us, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.

You are responsible for safeguarding the password and the API KEY that you use to access the Service and for any activities or actions under your password and API KEY, whether your password and API KEY is with our Service or a third-party service. You can generate a new API KEY as many times and when you want, the old API KEY will be invalidated once the new API KEY is generated.

You agree not to disclose your password and your API KEY to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

Intellectual Property

The Service and its original content, features and functionality are and will remain the exclusive property of Mailvalidator.io and its licensors. The Service is protected by copyright, trademark, and other laws of both the Switzerland and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Mailvalidator.io.

Our Service may contain links to third-party web sites or services that are not owned or controlled by Mailvalidator.io.

Mailvalidator.io has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party web sites or services. You further acknowledge and agree that Mailvalidator.io shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.


We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service.

Governing Law

These Terms shall be governed and construed in accordance with the laws of Switzerland, without regard to its conflict of law provisions. The parties irrevocably submit to the exclusive jurisdiction of the courts of Switzerland to hear and determine any suit, action or proceedings or settle any disputes arising out of or in connection with these Terms.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.


We reserve the right, at our sole discretion, to modify or replace these Terms at any time by providing a reasonable advance notice before the updated terms take effect. You will be informed of any changes made by e-mail.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

Contact Us

If you have any questions about these Terms, please contact us at the following e-mail address contact@mailvalidator.io.